FAQS
Welcome to the FAQ page of For Lucky Pet! Below, you'll find answers to some of the most common questions our customers have. If you can't find the information you're looking for, don't hesitate to contact us for further assistance.
1. What types of pets do you cater to? At For Lucky Pet , we cater to a wide range of pets, including dogs, cats, birds, small animals, reptiles, and more. Whatever pet you have, we've got you covered!
2. Do you offer grooming services? Yes, we offer professional grooming services for dogs and cats. Our experienced groomers provide baths, haircuts, nail trims, and more to keep your pet looking and feeling their best.
3. Can I return or exchange products? Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase for any reason, simply contact us within 15 days of receiving your order, and we'll be happy to assist you.
4. How can I track my order? Once your order has been processed and shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.
5. Do you offer shipping outside of United State? Yes, we offer shipping nationwide/internationally. Shipping fees and delivery times may vary depending on your location. For more information, please refer to our Shipping Policy.
6. Are your products safe for pets? Yes, all of our products are carefully selected to meet the highest standards of quality and safety. We prioritize the well-being of pets and ensure that our products are free from harmful ingredients or materials.
7. How can I contact customer support? If you have any questions, concerns, or feedback, our customer support team is here to help! You can reach us via email at Info@Forluckypet.com or by filling out the contact form on our Contact Us page.
8. Do you offer discounts for bulk purchases? Yes, we offer discounts for bulk purchases on select items. For inquiries about bulk pricing or wholesale opportunities, please contact us for more information.
9. Do you have a loyalty program? Yes, we value our loyal customers! Join our loyalty program to earn rewards points on every purchase, which you can redeem for discounts and exclusive offers.